Prima Urgent Care: Compassionate Care, Certified Excellence, and Unmatched Convenience in Fairfax, VA

Prima Urgent Care was born from a clear and compelling motivation: to fill the gap between the emergency room and routine primary care with a high-quality, accessible, neighborhood urgent care experience. Led by the vision of Dr. Chethana Rao, President of Prima Medicine, the clinic was founded so that “urgent care” no longer meant long waits, impersonal treatment, or fragmented follow-up.

Her goal: to give families in Northern Virginia a place where they are seen, heard, and healed, quickly and compassionately.

Beyond simply treating illnesses and injuries, our mission at Prima Urgent Care is to connect urgent care to long-term wellness and to empower patients to take charge of their health with clarity and confidence. Our vision is a community where same-day care is not a compromise in quality but a trusted extension of the relationships you build with your care team.

Prima Urgent Care reimagines urgent care not as a last-minute stopgap, but as an integrated part of your medical home, founded on three core pillars: starting with listening first. Every visit begins by thoroughly hearing your story, concerns, and hopes. Secondly, ensuring we don’t just treat symptoms but clearly walk you through the “why,” “how,” and “what next” of your care. And lastly, leveraging our connection to the Prima network so your urgent care visit immediately feeds into your long-term health record for better coordination and reduced risk of lost follow-up care.

Prima Urgent Care stands out by fundamentally reshaping the urgent care experience around patient convenience, cost savings, and proven quality, beginning with extended hours seven days a week to fit your schedule. Prima Urgent Care offers lower out-of-pocket costs due to a lower co-pay compared to emergency rooms or typical urgent care centers, which patients greatly appreciate.

The commitment to national-level quality and safety is validated by a Urgent Care Association (UCA) certification in both Urgent Care and Occupational Health. Furthermore, you’ll experience enhanced efficiency through a digital check-in experience, allowing you to book and complete forms in advance, minimizing lobby time, all within a facility designed for comfort with beautifully furnished spaces, modern exam rooms, and on-site labs and imaging. Finally, Prima staff prioritize comfort and clarity, ensuring every team member provides friendly, unhurried care.

A typical day at Prima Urgent Care prioritizes a seamless, modern, and warm patient experience, starting the moment you arrive in a modern, naturally lit waiting space, where the front desk team is prepared to greet you.

After completing necessary paperwork, you’ll be swiftly escorted to an exam room to receive care for everything from stitches and lab tests to physicals and vaccinations; our team functions with the efficiency of a well-oiled machine while maintaining the warmth of a hometown clinic.

Crucially, the entire day is built around future health: providers, nurses, and MAs collaborate closely, communicate clearly, and ensure that all necessary follow-up steps are scheduled, making sure your visit is fully integrated with your ongoing care plan.

When you walk into Prima Urgent Care, we want you to know one thing: you’re more than your symptoms. You’re a person with questions, worries, history, and hopes. We promise to treat you with respect, clarity, and compassion. We promise that your check-in, visit, and check-out will be as efficient as possible because your time matters. We promise to provide outstanding care when you need it.

One of our proudest moments is when a patient told us: “I went to the ER last year, sat for hours, left frustrated — today I walked into Prima, used the app to check in, and was in and out in under 30 minutes with relief and understanding.” This kind of feedback, that we changed someone’s perception of urgent care, is what drives us.

Three Words to Describe Prima Urgent Care:

Welcoming. Proactive. Trustworthy.

Prima Urgent Care systematically builds trust by focusing on patient comfort, control, and clarity at every step. This begins with our dedication to a meticulously clean, modern facility maintained to the highest hygiene standards, showing we care about your safety. Our staff fosters trust by being friendly and helpful, greeting you warmly, and explaining what happens next to eliminate uncertainty. Crucially, we commit to transparency by taking the time to explain your complete care plan—what we found, what we’re doing, and what’s next—using no jargon and allowing no surprises. Finally, our proactive approach to actively coordinating follow-up care ensures you are never just treated and sent off, but seamlessly connected to your next necessary steps, reinforcing our dedication to your long-term health.

Dr. Rao’s personal journey has always been rooted in connection: in observing how patients felt lost in the system, how urgent care could feel cold or rushed, and how families needed a place they could trust right away. That insight shapes every interaction here at Prima Urgent Care: from staffing the front desk with welcoming voices to equipping exam rooms with the latest diagnostics and ensuring providers remain accessible and communicative.

What continues to motivate us every day is that when you feel ill, injured, or worried, time matters, empathy matters, and clarity matters. We strive to deliver all of that.

Once a year, Prima hosts a free community health fair at a local facility, open to the public, offering blood pressure screenings, community engagement activities, and educational sessions about preventive health. Patients tell us those events are special, not just because they get free services, but because they meet our team outside a clinical setting, feel seen, ask questions, and build relationships. That outreach strengthens trust and reflects our belief: health doesn’t just happen in the exam room, it happens in communities.

• The Recognition of Dr. Chethana Rao as a Washingtonian Top Doctor for her excellence in family medicine and dedication to patient-centred care.

• Highly rated on platforms like Solv (4.8/5 overall)